Terms and Conditions Governing the Use of the FALCON Référencement Platform
These General Terms and Conditions of Sale (hereinafter "GTC") are intended to define the conditions under which the company KG CONSEILS & SERVICES, SAS with variable capital, SIREN 911 242 287, registered office: 6 Courtiaux La Chaise, 87130 Neuvic-Entier, France, operating under the brand name FALCON Référencement (hereinafter "FALCON" or "the Service Provider") provides its SEO referencing services, AI visibility services (GEO) and associated services (hereinafter "the Services") to professional and individual users (hereinafter "the Client" or "the User") via the platform accessible at falcon-referencement.fr.
Any registration on the FALCON platform implies unreserved acceptance of these GTC. The Client acknowledges having read and accepts them in their entirety at the time of account creation.
FALCON reserves the right to modify these GTC at any time. The applicable GTC are those in force on the date of subscription or renewal of the subscription.
Access to the Services requires the creation of a user account on the FALCON platform. The Client must provide accurate, complete and up-to-date information during registration (last name, first name, email address, website URL). The Client undertakes to update their information in case of changes.
The Client is solely responsible for the confidentiality of their login credentials (email address and password). Any use of the platform performed with the Client's credentials is deemed to have been made by the Client themselves. In case of suspected unauthorized use of their account, the Client undertakes to inform FALCON immediately by email at contact@falcon-referencement.fr.
Registration is open to any natural person aged 18 years or older and to any legal entity, having the necessary legal capacity to contract. The Client guarantees the accuracy of the information provided during registration.
FALCON offers a SaaS platform for SEO referencing and AI visibility (GEO) including the following services, depending on the subscribed plan:
The accessible features depend on the plan subscribed by the Client:
| Plan | Price excl. VAT/month | Sites | Submissions/month | Key features |
|---|---|---|---|---|
| Starter | 49 € | 1 | 2 submissions, 500 pings | Audit, Analytics, Schema.org, Ping |
| Pro | 79 € | 3 | 6 submissions, 2,500 pings | + Crawler, Schema.org, JARVIS AI optional (+€199 excl. VAT/month) |
| Premium | 149 € | 4 | 30 submissions, 5,000 pings | + Complete GEO, Tracker, Auto updates, Rank tracking, JARVIS AI optional (+€199 excl. VAT/month) |
| Agencies | 599 € | 10 | 50 submissions, 80,000 pings | + JARVIS AI included, Programmatic SEO, API, dedicated support |
FALCON reserves the right to evolve the features and quotas of each plan. The Client will be informed of any significant change by email at least 30 days before its implementation.
The prices of the Services are indicated in euros excluding tax (excl. VAT). The applicable VAT at the current rate will be added to the amount excluding tax. The rates in force are those displayed on the website at the time of subscription.
Billing is carried out according to the frequency chosen by the Client:
Payments are secured and processed by Stripe, Inc., a PCI-DSS certified payment service provider. The accepted payment methods are:
FALCON does not store any credit card data. All payment information is managed and secured directly by Stripe.
In case of payment failure, FALCON will send a notification to the Client by email. If payment is not regularized within 7 days, FALCON reserves the right to suspend access to the Services. In accordance with Article L.441-10 of the French Commercial Code, any late payment will result in the application of late payment penalties calculated at the interest rate applied by the ECB plus 10 points, as well as a flat-rate indemnity of 40 euros for recovery costs.
FALCON reserves the right to modify its rates at any time. The Client will be informed by email at least 30 days before the application of the new rates. In case of disagreement, the Client may terminate their subscription in accordance with Article 5 of these GTC.
The subscription is taken out for a period of one month (monthly billing) or one year (annual billing), automatically renewable at each term.
The Client may cancel their subscription at any time, without commitment or cancellation fees. The cancellation takes effect at the end of the current period (month or year). The Client retains access to all Services until that date. No pro-rata refund will be made for the remaining period.
Cancellation is carried out from the "Account" section of the platform or by email to contact@falcon-referencement.fr.
FALCON reserves the right to suspend or terminate the Client's account in case of:
At the end of the subscription, the Client retains read-only access to their data for 30 days. Beyond that, the data may be deleted. The Client can export their data (reports, audits, analytics) at any time before deletion.
The Client undertakes to:
In case of breach of these obligations, FALCON reserves the right to suspend or terminate the Client's account without notice or compensation, in accordance with Article 5.3.
The FALCON platform, including its source code, its architecture, its algorithms, its graphical interface, the FALCON brand, the logo, the names JARVIS-FAI, GEO Optimizer, GEO Rank Tracker and all the constituent elements of the platform are and remain the exclusive property of FALCON Référencement SAS.
The subscription grants the Client a personal, non-exclusive, non-transferable and non-assignable right to use the platform and its Services, for the duration of the subscription.
The Client retains all intellectual property rights to the content they enter on the platform (URLs, descriptions, keywords, website content). FALCON does not claim any ownership rights to this content.
The content generated by the JARVIS-FAI assistant (structured data, GEO files, SEO recommendations) is the property of the Client upon generation. The Client has unlimited usage rights to this content, including after the termination of their subscription.
FALCON undertakes to protect the personal data of its Clients in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
The personal data collected in connection with the use of the platform is processed for the following purposes:
For more information on the processing of personal data, the Client is invited to consult the Privacy Policy of FALCON, which forms an integral part of these GTC.
In accordance with the GDPR, the Client has the right to access, rectify, erase, port, limit and object to the processing of their personal data. These rights can be exercised by email to dpo@falcon-referencement.fr.
FALCON undertakes to provide its Services with diligence and in accordance with professional standards. FALCON's obligations under these GTC constitute obligations of means. FALCON cannot guarantee specific results in terms of SEO referencing or AI visibility (GEO), these depending on many external factors beyond its control.
FALCON undertakes to implement all reasonable means to ensure the availability of the platform 24/7, with an availability target of 99.5%. However, FALCON cannot be held responsible for service interruptions related to:
In any event, FALCON's liability under these GTC is limited to the total amount paid by the Client during the 12 months preceding the event giving rise to liability. FALCON may in no case be held liable for indirect damages, including but not limited to: loss of revenue, loss of clientele, loss of data, damage to image, loss of profit.
Neither party shall be held liable for failure to perform or delay in performing its obligations under these GTC when such failure or delay results from force majeure as defined by Article 1218 of the French Civil Code.
The following are notably considered as cases of force majeure:
In the event of force majeure, the performance of obligations is suspended for the duration of the event. If the event persists beyond 60 days, either party may terminate the contract by registered letter with acknowledgment of receipt, without compensation.
FALCON reserves the right to modify these Terms and Conditions at any time to adapt them to platform developments, legislation or case law.
In the event of a substantial modification of the Terms and Conditions, the Customer will be informed by email at least 30 days before the new conditions come into force. Customers who continue to use the Services after the new Terms and Conditions come into force are deemed to have accepted them.
In the event of disagreement with the new Terms and Conditions, the Customer has 30 days from notification to cancel their subscription under the conditions set out in section 5.2. The current subscription continues to be executed under the previous conditions until its term.
These Terms and Conditions are governed by French law. Any dispute relating to their interpretation, validity or execution shall be governed by French law.
In the event of a dispute, the parties undertake to seek an amicable solution before any legal action. Customers may send their complaint by email to contact@falcon-referencement.fr. FALCON undertakes to respond within 15 working days.
In accordance with articles L.611-1 et seq. of the French Consumer Code, consumer Customers may use the consumer mediation service free of charge. The mediator can be contacted online via the European dispute resolution platform: https://ec.europa.eu/consumers/odr.
In the absence of an amicable resolution or mediation, any dispute relating to these Terms and Conditions shall be submitted to the competent courts of Paris, including in the event of multiple defendants or third-party proceedings.
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